E-mail service is provided to all students of our university. An e-mail account is automatically given to all students in the form of [email protected]. If the usernames are the same, punctuation marks can be added.

How can I open my e-mail account?

As soon as students register at our university, their accounts are automatically opened that day. Therefore, there is no need to apply anywhere.

How do I find out my email account password and are there any rules about the account?

To access your account, you must first create your own password. To create a password, you should visit https://kimlik.aksaray.edu.tr/sifremiunuttum.aspx .It is the responsibility of our users to protect and periodically change the password you create. Do not share your username and password information with anyone.

What is a quota?
Every email account has a quota. This quota has been determined as 50 MB for all our students.

How can I check my quota?
When you log into your account on the web, you can see your quota information in MB and percentage under your account name at the top right of the screen.

What happens when my quota is full?
When your quota is full, users who e-mail you receive an e-mail that your quota is full and you cannot receive an e-mail. It is important to clean your e-mails in your account regularly in order to use your quota effectively. Do not request quota increase for this.

Do I get a warning when my quota is about to expire?
Yes, when your capacity exceeds 90%, you will receive an e-mail that your quota is almost full.

Is my e-mail account closed when I leave the institution?

If your relationship is terminated, your account will be closed within that day.

How do I subscribe to e-mail lists?

All students are grouped according to the institute, faculty, college or vocational school they are enrolled in.

You are automatically added to these lists when opening your accounts according to your school.

I want to send mass mail to mailing lists?

The authority to send mass mail to students in any institute, faculty, college or vocational school has been defined to users/units determined by the Information Technologies Department for security reasons. Send your bulk mail requests to these units.

Who are the authorized units to send mass mail?

Press and Public Relations, Department of Student Affairs and Department of Information Processing.

What are the e-mail sending limits?

For security reasons, a user on the system can send to a maximum of 100 e-mail addresses within 30 minutes. During the day, it can send e-mails to a maximum of 2000 addresses in total.

The maximum number of forwarding addresses specified by the user is 100.

The maximum message size is 30MB, 10MB per file as a file attachment and cannot exceed 20MB.

How long does the trash and spam messages hold?

The retention period for both is 30 days.

I'm having trouble sending and receiving mail, what should I do?

We use antispam software for the safe and healthy operation of e-mail traffic. Please contact our department for detailed information.

I get the message "A network error has occurred", what should I do?

If you enter your account password incorrectly, the system will protect itself. After 15 minutes, you will gain access when you try with the correct user information.

Can I change my e-mail account address?

Students cannot change their e-mail address.

Click to Reach Student E-Mail Service!